Right of withdrawal
You have the possibility to change or return products that you have purchased online from our store. This possibility requires that the products you return reach us in the original condition in which you received them (in packaging that will protect them from damage), that they will not bear any indication that they have been used, that the sales document will be included and that the change will be done within the period of 14 days.
In order for the return to be accepted, it must be inspected and approved in accordance with the above.
You can return the products either by visiting our physical store (L. Mesogeion 443, Ag. Paraskevi 15343) or by sending them to us (at your own expense). As soon as we receive them and confirm their good condition, we will send you the products with which you wish to replace the original ones or, if you wish, we will offset the value in your next order.
In case of a new shipment after the change, there is normally a shipping fee.
Received wrong product
In case of our error, the return is accepted if you notify us within a period not exceeding 3 working days. We fully undertake the replacement of the incorrect product with the correct one at our own expense of return and reshipment.